Privacy policy

Last updated: March 21, 2026

CeramiKidz (“we”, “us”, or “our”) operates this website and online store using Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information to process orders and provide a smooth shopping experience.

Information you provide directly:

Name
Billing and shipping address
Email address
Phone number
Order details (products purchased, preferences, custom requests)
Messages or inquiries you send to us

Payment information:

Payments are securely processed through Shopify and its payment providers.
We do not store full credit card details.

Automatically collected information:

IP address
Device and browser type
Website usage (pages visited, time spent, clicks)
Cookies and similar technologies

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Ship products and provide delivery updates
Communicate with you about your order or inquiries
Provide customer support
Improve our website and services
Prevent fraud and ensure secure transactions
Send marketing emails (only if you have opted in)

3. Sharing Your Information

We only share your information when necessary:

Shopify – to run our online store
Payment providers – to securely process payments
Shipping providers – to deliver your orders
Service providers – such as analytics or email tools

We do not sell your personal data.

4. Shopify & Third-Party Services

Our store is hosted by Shopify. Shopify may process your data to provide and improve their services.

You can read Shopify’s Privacy Policy here:
https://privacy.shopify.com/en

Some data may be processed outside the EU. In such cases, appropriate safeguards (such as Standard Contractual Clauses) are used.

5. Cookies

We use cookies to:

Enable website functionality
Remember your preferences
Analyze traffic and improve performance
Support marketing and advertising

You can manage or disable cookies through your browser settings.

6. Data Retention

We keep your personal information only as long as necessary to:

Fulfill orders
Comply with legal and accounting obligations
Resolve disputes

7. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent (for marketing)
Request data portability

To exercise your rights, contact us at:
📧 cerami.kidzz@gmail.com

8. Children’s Privacy

Our products may be used by children, but our website is intended for adults (e.g., parents or buyers).
We do not knowingly collect personal data from children.